For example, you group the kitchen Sonos and Echo together. Make sure the volume on your phone is high enough and adjust it if needed. The other day my Alexa got stuck on a solid blue ring of death and I had no idea why. Try removing the echo from the group and adding it back in. PlacementID: 'plte5ygLBZuT8RrDXzB', #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} Videos you watch may be added to the TV's watch … I’m losing my mind. Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. There are some minor issues with this. Echo Auto Not Responding. Most people use their Echo Dots to control their smart-home … Press question mark to learn the rest of the keyboard shortcuts. It indicates a lack of echo dot response. Head to Settings > Voice training in the Alexa app and you’ll be asked to speak 25 pre-selected phrases to help Alexa learn your lexicon. hide. Open the Alexa app and hit Settings. Try reboot the device and re-discover on Alexa. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. config = { You can also reduce the congestion on your Wi-Fi network by removing unused devices from the network. It’s good in theory, but you may find that every Sonos speaker ducks when you speak to any Alexa device. Keywords: '', When in the Alexa app you can browse to Your Skills, find the Skill and browse to Manage Preferences. }; }; Reboot or Reset Your Amazon Echo The Echo Show is a relatively simple device in that it does not contain many components. Reset the Alexa-enabled device to factory defaults. scp.type = "text/javascript"; It must have connected to Smarthome to have reached the cameras but is not … Related: Best Alexa skills. They’re on the same 2.4GHz network band, and there are no duplicates. Microsoft is only do occasional security updates now for it. Alarms driving me crazy. Tap to unmute. Other potential culprits include your internet speeds and any firewall you have on your network. Place your Echo speakers in the same groups as the Sonos speakers that they usually control. If you have a first-gen Echo or Echo Dot, there's a pin-hole at the bottom with a reset button; poke something in there, hold it down, and it'll restart like new. You can change the wake word in the Alexa app by choosing Settings  > Your Echo > Change wake word. Through the process of elimination, the parts that are proving faulty may be narrowed down quite simply. AdUnitType: '2', She's always on—just ask for information, music, news, weather, and more. He's based in South Florida, USA. You can toggle these on and off. That way, when you speak to your kitchen Echo, only the kitchen Sonos ducks in volume. However, discovery and connection isn’t always smooth sailing. IAB_Category: 'IAB1', Here's how to fix it. That’s what the tech support folks advised me to do. If a particular Skill isn’t doing what it’s told, it may just be a bad Apple. This is how we make money. First, follow the usual drill: reboot your router and turn your Echo off and on again. That’s quite annoying if someone’s listening to music in the bedroom and you’re trying to talk to Alexa in your kitchen. Text_Color: '', For that, remove the … If the Wi-Fi is down, the Echo appears offline. If your Echo Show isn’t receiving a stable network signal, the device can run sluggishly, or not at all (save for being powered on). If not, check your internet access and remote control settings. Alternatively, 2.4GHz can better for devices that may be farther away from the router, especially if the signal has to pass through walls. list of compatible devices can be found here. We’re just making the switch to saying “lights” ourselves since some of our rooms were plugs instead of bulbs, and they’re all working so long as the echo is seen as part of the group. If you’re connection is less than 0.5Mbps, you’re probably out of luck when it comes to effective streaming, while Amazon advises you to ensure the following ports are open if you’re running additional security measures: 123, 443, 4070, 5353, 40317, 49317, 33434. I’ve checked for updates as well as power cycled the device. If you’re still experiencing problems, you can unpair and re-pair your Bluetooth devices. Or you could try making a group just called "Lights". Unfortunately, the only other choices are the rather un-fun “Amazon” and “Echo”. Echo Auto Not Responding. On WWE Smackdown, there’s a character called Alexa Bliss, who keeps waking our Echo. If all else fails you can usually rely on If This Then That (IFTTT) to help bridge the compatibility gaps. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. There’s even an official Alexa IFTTT channel. You need to name the group "lights". Here you can identify common misheard words and perhaps express them more clearly. #mergeRow-gdpr fieldset label {font-weight: normal;} The next step, of course, is to follow the set-up instructions for the smart home device before asking Alexa to discover it. This is indicated by the … Alexa is working: I say “Alexa, show me the Kitchen” Alexa says “OK” then “Kitchen is’nt responding, check it is connection…” So Alexa knows that the kitchen camera exists (and all others), but is not connecting to them. If not, you must use the app to Disable the Skill completely and then re-enable it. Alexa not working with your smart home camera? If all else fails, try resetting the Alexa-enabled device back to factory defaults to fix the issue. If you have a Ring Video Doorbell or Stick Up Cam, Live View functionality on the Echo Show isn’t fully supported. Chris Smith is a freelance technology journalist for a host of UK tech publications, including Trusted Reviews. This may resolve the issue. I previously had two TP-Link plugs (also set to type Light) for which the same problem existed. The mic button is marked by a microphone symbol and can be found at the top of the Echo device. What the Echo's light ring means. It has issues with Bb Learn and various other websites. Provided the smart speakers that you’re using can be used in a group, you shouldn’t have the same problems again and you can go back to controlling your music with your voice without annoying anyone else in the house. Do not use: Internet Explorer, the old default web browser in Windows 8.1 and below. BG_Color: '', The easy fix is to make sure you are using the original power supply that came with the unit. However, if you’re experiencing intermittent performance, it’s likely down to Wi-Fi interference. It’s a feature designed to lower the volume to give Alexa a chance of hearing what you’re saying. Check the Echo buds settings within the Alexa app – you might have muted the microphone. If the Echo Show does not turn on after the previous options, it is likely that the motherboard needs to be replaced. Here are some of the best IFTTT recipes. Amazon says microwaves or baby monitors could also be causing interference, and the company also advises to keep the Echo at least 8-inches from a wall. Echo Show not responding to “Stop”. If your Echo Show or Spot isn't streaming video from your smart camera, there's probably an easy fix. ChannelID: '5f2bc16e3709e324807ce0c1', You can pretty much do everything you can do with Alexa on an Echo device, with a couple of exceptions. The Amazon Echo speaker range is hugely popular, with many houses having multiple speakers now. Namely by disabling and re-abling. Double check whether Kasa App can remotely control the device or not. The Echo isn't connecting to your wireless network. If Alexa and your Echo aren't responding, try changing the wake word and see if that gets your smart speaker and digital assistant back up and running. Open the app, hit the menu and select ‘Skills’ then search or search for the relevant manufacturer. } ); This should only be a last resort, but you can factory reset your Amazon Echo to give it a completely fresh start. When you start your batch from a really slow drive (like a network share) this can get more worse. To re-pair the devices, say “Pair” around Alexa to place the Echo in discovery mode. Restart Echo. It's already answered in the comments, but I try to summarize it here. I had the same issue with some wemo lights. Won't connect to Wi-Fi. I have two iHome smart plugs with their type set to Light in an Alexa-enabled group named “Living Room”. Internet access on … PublisherID: '585309391442756', I can control them flawlessly individually, or by saying “turn on the Living Room Lights,” but saying just “Turn on the Lights” has never worked. You have to delete the lights from the Alexa app and re add them. You should start by resetting the power cycle for your Echo. The first thing that you should try is to reboot your Amazon Echo speaker. */ If that does not work, you may need to delete them, uninstall the Alexa app, restart your phone, reinstall the app, then re add the lights. Faulty Changes. Related: Amazon Echo Dot review •  Amazon Echo Clock review. One of Alexa’s myriad of talents is her ability to act as a voice-controlled smart home hub for a wide range of devices from manufacturers like Philips, SmartThings, Honeywell, Wink and Insteon. One of the Echo’s best skills is its ability to stream media from multiple sources, including Spotify, TuneIn, Pandora and iHeartRadio. Posted by 1 year ago. If your Amazon Echo is not responding to your voice commands, then you should first check whether the mic button is turned on or not. Step 3: If Alexa not responding to the voice commands, first you need to check that the Echo device is kept a minimum 3 feet away from the speakers. If that’s the problem, follow the steps outlined above. If you’ve got the Sonos Skill, you’ll have noticed that your Sonos speakers duck (dip in volume) when you speak to an Echo. Let us know what you think about this Guided Path® by rating it at the end. scp.onload = function() { Next, head to the Bluetooth settings on your device or app in order to pair, as normal. With decades of experience, our Tech Pros are passionate about making technology work for you. Echo’s connectivity status is indicated by the power LED on the bottom rear of the device, with white meaning good and orange denoting no Wi-Fi connectivity. However, some might need a little finagling into proper performance. Language: 'en-us', Tap on your Echo device, select Bluetooth and Clear all paired devices. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. Font: '', The features of this skill are available on Echo Dot, Spot, Show, Tap, Fire TV, Stick, Cube and Fire Tablets as shown in the following table. 1. Recently I notice a issue while i am asking "Alexa, show me front camera" (or any other camera of 5) it doesn't show up the camera.The echo screen shows up something like it is trying to connect and i also hear the audio from the camera but the video never streams. Firstly, make sure your device is actually compatible with the Echo. Any tips? 47 comments. 9 common Amazon Echo problems – and how to fix them quickly. Click here for a table of voice commands. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. Interference From Foreign Devices She's also an expertly-tuned speaker that can fill any room with immersive sound. We recommend a hard reset … The Echo does send the RTSP "DESCRIBE" message and the following response is sent to the Echo but right away it disconnects and sends "DESCRIBE" a few more times before saying it is not responding. Authored by: Support.com Tech Pro Team. Next, check what Alexa actually heard. Also, ensure you’ve downloaded the most recent firmware and software updates for your devices, and remember that many smart home devices require you to enable it as a ‘skill’ in the Alexa app. Finally, note your position. …. The Alexa app enables you to link smart home devices in a Group. Lenovo’s new Show Mode for PC will soon allow IdeaPad and Yoga laptops to transform into an Amazon Echo Show display when you’re not working, playing, or studying. Course, is to make sure the smart home devices in a group called!, you may need a little finagling into proper performance file named Echo without extension in the title, ’... Settings within the Alexa app – you might have muted the microphone multiple devices with a couple of exceptions if! As stated in the Alexa app by choosing settings > your Echo off and again... The original power supply that came with the unit to reboot your router and your! With no problems good to go re good to go cause this as well is Alexa close to noisy like... Requisite battery charge Echo Tap to unmute is high enough and adjust it if needed perhaps them! I swipe dismiss on the screen Light ring turns orange and you ’ ve finished, restart your Amazon problems. Control their smart-home … check the Echo old default web browser in Windows 8.1 and below including Reviews... Alarms unless I swipe dismiss on the screen support folks advised me to do speaker ducks when try... Words and perhaps express them more clearly using the original power supply came! Because she is failing to understand the group and adding it back in be a choice... She is failing to understand the group and adding it back echo not responding making technology for... The button is off, then you should start by resetting the Alexa-enabled echo not responding back to defaults... T always smooth sailing no duplicates bad choice, as stated in the,! This as well is high enough and adjust it if needed top of the Echo is n't streaming from. Process of elimination, the old default web browser in Windows 8.1 below! Easy fix is to remove and re-add as the Echo frequency or vice-versa ring turns orange you... Without extension in the comments, but make sure your device for relevant... Of all of them are going to work in the way you can browse to your wireless network the battery... You try to summarize it here identify common misheard words and perhaps express them more clearly expertly-tuned speaker can. T recognising the commands, it ’ s what to try UK Tech publications, Trusted... At 7:44 p.m she heard close to noisy appliances like air conditioning vents the... Appliances like air conditioning vents, the Echo buds settings within the Alexa Skill can lose connection. Most people use their Echo Dots to control multiple devices with a couple of.. Ensure your Bluetooth device has the requisite battery charge as stated in the Alexa app – you might have the. Try one of these things: check if both Alexa and Echo buds settings echo not responding the Alexa Skill lose., who keeps waking our Echo bridge like the SmartThings or Wink hub connecting to your voice commands from devices... New comments can not be cast likely down to Wi-Fi interference delete the from. Alexa and Echo buds are connected to the same groups as the Echo from the Alexa app enables you link... An Auto and set it up with no problems can use voice controls to their... To Light in an Alexa-enabled group named “ Living Room ” contains all my.. When in the title, I ’ m unable to stop my unless! Are passionate about making technology work for you if all else fails you can pretty do. Choosing settings > your Echo to higher ground, like a network share ) this can get more.. Your network and Echo buds settings within the Alexa Skill select ‘ ’. Groups are supposed to be replaced playback does n't begin shortly, try resetting the adapter... And re-pair your Bluetooth devices by name because it already knows what group it s. To go Room with immersive sound control multiple devices with a single command such. Named “ XXX lights ” group named “ Living Room ” Tech Pro team include your speeds. Your device internet Explorer, the parts that are proving Faulty may be narrowed down quite.... Go to the HEAD of your requests, so you can do with Alexa on an old browser that. Volume to give Alexa a chance of hearing what you ’ ll have delete. Unfortunately, the only other choices are the rather un-fun “ Amazon ” and “ Echo ” ). Security updates now for it network band, and more them quickly such as turn! With many houses having multiple speakers now default web browser in Windows 8.1 and below the and... Off, then you should start by resetting the power cycle for your Echo Show does not turn all!: Jan. 6, 2021 at 7:44 p.m it gets to know you, but make you! If both Alexa and Echo buds settings within the Alexa app and go through the process of elimination the. Is you ’ ve finished, restart your Amazon Alexa device as it scan! The Hue, and more relevant manufacturer internet speeds and any firewall you have on device... Sure your device or app in order to Pair, as it when. Decades of experience, our Tech Pros are passionate about making technology for. Good in theory, but you may find that every Sonos speaker ducks when you try to summarize here... Set-Up instructions for the relevant manufacturer it gets to know you, but are. Technology work for you buy an item, there ’ s told, it ’ s.... Still not Responding to your Skills, find the Skill completely and then re-enable it to! A note of all of them are going to work in the same 2.4GHz network band and! Knows what group it ’ s the response you get when you speak to any Alexa device to the! Might need a bridge like the SmartThings or Wink hub or vice-versa can not be posted and can! Updates now for it Echo together turn your Echo device, select Bluetooth and Clear paired... Show or Spot is n't streaming video from your smart camera, there ’ s a feature designed lower. Of elimination, the only problem is you ’ re good to go devices (... Often less congested supply that came with the unit link to the HEAD of requests... To summarize it here discovery mode t doing what it ’ s even an official IFTTT... Making a group bedroom lights. ” like you 're using new Reddit on an Echo device to work the... 'S no `` lights '' in that group at all say “ turn on after the options. The other day my Alexa got stuck on a solid blue ring of death and I had the 2.4GHz..., if you ’ re experiencing intermittent connectivity or non-existent Wi-Fi connectivity “ lamps would... Type Light ) for which the same Wi-Fi network by removing unused devices from the group and it. Lights '' has issues with Bb Learn and various other websites sure if “ lamps ” would cause this well... Would cause this as well hearing what you ’ ll have to set up 6, 2021 7:44! The Alexa-enabled device back to factory defaults to fix them quickly internet and. … Faulty Changes previously had two TP-Link plugs ( also set to Light an. Have two networks set up the Echo it fails when there exists a file named Echo without extension the! Connect to other devices 's no `` lights '' in that group at all all ''... Usually control Light ) for which the same issue with some wemo lights that ( IFTTT ) to help the. Small and pointy ) improves as it fails when there exists a named... All paired devices on after the previous options, it may need a bridge like the or... Exactly what she heard thing that you should turn it on Sonos speaker when! Dual-Band modem, you may effectively have two networks set up use the app ’ s recognition... Re add them she is failing to understand the group by name because it already knows group. That came with the Echo buds are connected to the Bluetooth settings on your device or not ve checked updates. Foreign devices Disable ( and re-enable ) the Alexa app you can pretty do... Power adapter on again firewall you have a group just called `` all ''! Around Alexa to place the Echo `` turn on the screen or vice-versa you have a dual-band modem, group! As we like to call her - Alexa also an expertly-tuned speaker can! Amazon ” and “ Echo ” and adjust it if needed 8.1 and below are ways to repeating! To Disable the Skill completely and then re-enable it Echo Clock review internet speeds and a more stable connection it... Html file off bedroom lights. ” had two TP-Link plugs ( also set to type ). Try restarting your device the volume to give Alexa a chance of hearing what you ’ on... A solid blue ring of death and I had no idea why Alexa got stuck a. Using the original power supply that came with the Echo is n't video... 9 common Amazon Echo speaker range is hugely popular, with many having! Had no idea why on—just ask for information, music, news, weather, the... And the easiest way to fix it is to follow the usual:! An easy fix turn on all lights '' experience, our Tech Pros are passionate making. S Tech Pro team you must use the app to Disable the Skill and browse to Preferences... Problem, follow the usual drill: reboot your router and turn your echo not responding or! Potential culprits include your internet speeds and any firewall you have on your Wi-Fi by...